Meeting quality standards and ensuring that jobs stay on track are two critical challenges faced by today’s contractors — particularly when multiple partners are in the mix. Sharing information with accuracy and transparency is crucial for a successful project outcome.

"On every job, commercial and residential service techs navigate a complex system of relationships that include customers, equipment manufacturers, distributors and their own management and support teams," said Aaron Salow, founder and CEO of XOi Technologies, providers of a cloud-based mobile application.

XOi Partner Networks allow users to share high-quality visual documentation and remote support solutions Source: XOi Technologiesacross those varied relationships by creating their own network of partner organizations and groups, added Salow. In doing so, he said, “we're able to extend the efficiency and transparency XOi delivers and maximize the advantages for all parties involved."

XOi’s multi-channel workflows and knowledge base capabilities, part of XOi Partner Networks within the XOi Vision app, allow contractors to standardize communication and collaboration inside their organizations and with external affiliates. Field service providers can easily share resources and information with any partners identified in their partner network, both internal and external. Workflow automation, job documentation and resource management are streamlined and can be shared among contractors, technicians, subcontractors, dealers, distributors and manufacturers to ensure that tasks are on track and quality standards are met.

With multi-channel workflows, contractors and technicians can share standardized processes among selected partners in the XOi Vision app, ensuring quality control and proper work documentation. With multi-channel knowledge bases, contractors and their selected partners can create a centralized hub to contribute and access shared resources, including valuable equipment documentation, training materials and best practices.