Fast-food giant Wendy’s and hyperlogistics firm Pipedream are teaming up to develop a system that uses autonomous robots to expedite order fulfillment.

The digital ordering system — which is expected to be reliable, fast and invisible — will reportedly employ autonomous delivery robots that move underground, unseen.

Source: Batu Gezer/UnsplashSource: Batu Gezer/Unsplash

Customers will submit their order, according to Wendy’s, from a designated parking spot via an “Instant Pickup Portal” that features a drive-thru-like speaker and kiosk where the customer can confirm and collect his or her order.

The robots will move through a network of underground pipes — similar to a pneumatic tube system — via Pipedream’s temperature-controlled delivery technology, and the food can be collected from the associated kiosk.

The announcement of this so-called first-of-its-kind system joins another recent announcement made by the fast-food giant, which is also preparing to employ artificial intelligence (AI) chatbots at the drive thru.

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